Refund

Refund Policy

This Cirkugur page explains returns, exchanges, and refunds in a store-specific format.

What Cirkugur customers should know about support
For return or exchange assistance, contact Support@Cirkugur.shop or 5422897427.

refund timing at Cirkugur
Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Our approach at Cirkugur to order problems
For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

How Cirkugur handles condition of returns
Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Details from Cirkugur on exceptions
Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

What Cirkugur customers should know about eligibility
Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

How Cirkugur handles starting a request
To start a return or exchange, contact us at Support@Cirkugur.shop before sending the item. Once the request is approved, Cirkugur will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Merchant Information
Business name: Cirkugur
Brand name: Cirkugur
Email: Support@Cirkugur.shop
Phone: 5422897427
Physical address: 71 Marion St, Somerville, Massachusetts, 02143, United States